Ankuri is a nonprofit located near Dehradun, India. It seeks to
empower women through financial education and the selling of their
knit products. It also seeks to empower women socially, by
creating strong networks and diverse opportunities.
I
volunteered at this nonprofit to help build a brand and marketing
presence from scratch in order to sell beautiful knit products and
to bring voluntourists to their bed-and-breakfast, a new venture
at the time. They also wanted to evaluate the structure of the NGO
to see if they were creating valuable opportunities through social
networks.
From product photography to web development, I
established this Indian nonprofit's first online marketing
presence. They now reach audiences in America and Europe. I also
conducted a network analysis for my undergraduate thesis to
determine social capital provided by the nonprofit. This work was
done in partnership with two other talented designers.
It
was vital for our design team to understand the culture of the
village if we were to help the nonprofit through branding,
marketing, and a potential restructure. Therefore, we spent the
first week casually stopping by houses, going on walks with
locals, and attending family gatherings, a wedding, and the local
shops. We also began teaching English at a summer school program
and learning to knit from the women. And finally, we traveled to
local markets and did an online competitive analysis to understand
current products, competitors, and marketing strategies.
We
then held group discussions about life in the village and
pros/cons of the nonprofit. This was a casual beginning to the
more formal interviews that would take place later. We used the
cultural insights from these discussions to rewrite our interview
questions.
Eventually, we conducted 33 interviews,
which informed the branding project and for insights on
restructuring the nonprofit. We recorded and transcribed 30 audio
profiles of nonprofit participants, in order to dig deeper into
life stories of knitters. These later became a book written by
Luna Archey. These profiles also gave ethnographic details for the
network analysis.

